Keyboard Shortcuts
vFire Core supports the following shortcut keys to display commonly used windows from anywhere within the application.
|
Shortcut |
To… |
|---|---|
Alt+I
|
Forward a call or request internally |
Alt+X
|
Forward a call or request externally |
Alt+D
|
Defer a call or request |
Alt+A
|
Take Over a task |
Alt+R
|
Re-open |
Alt+C
|
Cancel |
Alt+L
|
Close a call or complete a request |
Alt+N
|
Close New |
Alt+V
|
View history |
Alt+S
|
Save |
Alt+N
|
Forward to supplier (on the Forward Call Externally window) |
Alt+O
|
OK |
Alt+K
|
OK New |
Alt+M
|
Back to main |
Alt+U
|
Unassign when specifying the assignment on a workflow template |
Alt+R
|
Refresh on pages with browse controls |
|
|
Close the current window |
|
|
To log out of vFire Core |
Alt+F4
|
To log out of vFire Core |
Enter
|
Action a call, request, or task from the Search or Outstanding window. |
Ctrl+Enter
|
Open a call, request, or task in Review mode from the Search or Outstanding window. |
F8
|
On the Call Details window, navigate between the Actions & Solutions tab and the History tab. |
F9
|
To show/hide the explorer on any window |
F7
|
To perform a spell check. |
In addition to the shortcuts listed above, vFire Core provides a wide range of shortcuts for all the options available on the menu items.
Some shortcuts are assigned to more than one action (for example, Ctrl T is assigned for opening the Tasks Outstanding and Timesheet window). If you add both the actions to your list of Buttons with Shortcuts, one of the options will be automatically reassigned a different shortcut.
You can create more keyboard shortcuts as part of personalizing your system.